Products & services

CaterXpress offers two tightly integrated products: CaterXpress Menu and CaterXpress Manager. Together, they provide an end-to-end order management solution for your catering organisation:

CaterXpress Menu publishes your catering menu to your own branded website, and provides online ordering capabilities for your customers.

CaterXpress Manager is an easy to use management system, with powerful functions to automate and streamline your order management process.

CaterXpress Cost Pricing allows you to know how much to sell your products for, and how much profit you are making.

CaterXpress Aged Care is a comprehensive food management system for Aged Care and Long Term Care facilities.

CaterXpress products are web-based, meaning all you need is a computer with internet access - no installation or special equipment is required.

Furthermore, CaterXpress provide service and support to take the stress out of setting up an online ordering system. CaterXpress handle all of the technical details, we configure the products for your organisation and we provide training for your staff - all as standard with our products.

CaterXpress Menu

Allow customers to browse your catering menu, and place orders online using CaterXpress Menu. Orders can go straight to the kitchen via e-mail, with optional SMS alerts to your mobile phone - and you can create an invoice instantly with no copy-typing required.

Key features & benefits

Feature Benefits

Categorised online menu with pictures

Allows customers to browse all available menu items by category. Displays product descriptions, pricing and pictures.

Advertises your catering menu to a wide audience, using modern technology. Can provide a competitive advantage.

Website integration & branding

Can be branded to look like your existing website or other marketing material.

Provides a seamless experience for customers and further strengthens your brand.

Online ordering

Customers can add menu items to their shopping cart, specify delivery times, special instructions and dietary requirements.

Provides a consistent, professional and accurate way for customers to place catering orders.

E-mail & SMS order notification

As an order is places by a customer, full details of the order are immediately sent to you via e-mail. An SMS alert can also be sent to your mobile phone.

Orders arrive with all the required information and with 100% accuracy. SMS messaging means you can be instantly notified of new orders, even if you are away from a computer.

Instant invoices

An invoice can be automatically generated as soon as an order is received with a single click.

Can save large amounts of time by eliminating the need to hand-write or copy-type order information. Ensures invoice information is 100% accurate.

CaterXpress Manager

Manage your orders, customers and online menu using CaterXpress Manager. Designed for non-technical people, you can perform a wide range of activities via a straightforward user interface.

Key features & benefits

Feature Benefits

Order management

Track the status of orders, amend orders and view a calendar of upcoming orders.

Provides visibility over upcoming orders, allowing you to manage your resources accordingly.

Customer management

View information about your customers, the orders they've placed and how much they've spent. Optionally set discounts for selected customers.

Analyse customer spend and reward customer loyalty by setting discounts.

Menu editor

Add, edit & delete items on your online menu - changes appear instantly.

Update your online menu at any point in time yourself, no need to engage (any pay for) a third party company to make changes.

Accounting software integration

Export order & customer information for integration with leading accounting systems.

Consolidate customer and order information with other financial data for reporting and analysis.

Service & support

CaterXpress understand the catering environment, so we do most of the legwork in setting up and maintaining your system:

  • Product configuration

    CaterXpress will fully configure your system to get you up and running with online ordering with no technical knowledge required. This includes branding your online menu to match your existing website or marketing material, providing a seamless ordering experience for your customers.

  • Training

    Training is provided by CaterXpress, ensuring key staff know how to use the system correctly, and how it fits in with business processes.

  • Product upgrades

    CaterXpress value customer feedback, and we provide ongoing product enhancements through a regular upgrade cycle.

And of course CaterXpress provide prompt and friendly ongoing support, and our dedicated team are happy to assist you in any way possible.

Want to know more?

Contact us for pricing information, or to arrange a demonstration.